Frequently Asked Questions

If you don’t see your county in the list of counties displayed in the Quote Box it means unfortunately, we do not deliver to your area.

With our simple quote system, it is very easy to do. Select the county where you live and the quantity of kerosene or gas oil you need. A quote will appear in the quote box. You can change the volume as often as you like to see what effect it has on the price quoted. Click “Order Now” to go to the order screen

The price quoted for Kerosene oil and Gas oil is inclusive of VAT.

After the driver has completed the delivery, he will leave a docket in your letterbox if you are not present for the delivery

If our driver can access your tank, we will deliver your oil and leave the ticket for you so we don’t require your presence.

If the full amount is not delivered, we will refund the difference directly back to the card. If the amount delivered is not what was ordered the unit price may vary.

We will make every effort to meet your request.

Delivery for heating oil is normally within one to two working days but during our busy period and in cold weather conditions it may take longer.

If you require an urgent delivery, please let us know in the special instructions section on the order entry screen and we will endeavour to meet your requirements.

We work with merchant banks to accept and authorize debit and credit card payments for heating oil.

All contact through to the website uses secure SSL type encryption and all credit card details are removed once processed.

We take great care to protect your information (especially your payment details) and use the most modern security technology to ensure your details are always secure throughout the process.

We accept payment for home heating oil by Debit or Credit Card.

Our minimum delivery is 200 litres.

Most domestic oil tanks range in size from 900 Litres to 1,200 Litres. The capacity of your tank may be indicated by a sticker on the tank. Our drivers will not overfill your tank and you will only be charged for the quantity which you receive. The unit price may vary if the delivered quantity is less than the ordered quantity. We would advise that you dip your tank prior to delivery.

If you have ordered from us in the past and have not changed your boiler, we will know what type of heating oil you use. We supply two types of heating oil.

Kerosene Oil

Kerosene oil has a pink-based colour. It burns cleanly, economically and is used in most modern boiler systems. It can be used on indoor boilers.

Gas Oil

Gas oil can only be used for heating systems with an outdoor burner. Gas Oil is used as home heating oil in a lot of older house burners. It is green in colour and can also be referred to as Marked Gas Oil. There may be a sticker on your tank indicating the product used. If you have a ticket from a previous delivery the product will be indicated there.

No, we are happy to take all new customers

We are happy to provide a budget payment plan please contact our office.

The price advertised is for online orders only.

If you need your order today you need to contact the office.

No, unfortunately, you can. All orders will be delivered in a timely fashion

Please contact the office details on the website

This information can be put in special instruction on the order